OECD Releases Report on Consumers
February 5, 2013
The OECD has released a new report "Empowering and Protecting Consumers in the Internet Economy." The report is follows the 2008 Seoul Ministerial Declaration for the Future of the Internet Economy. The report finds that mobile devices, easy-to-use payment mechanisms, and product reviews have further provided consumers with a more convenient e-commerce experience. Trust in e-commerce, however, remains challenged by several problems, including complex information disclosures, legislative gaps, fraudulent and misleading practices and privacy threats as well as inadequate redress mechanisms.
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